プライバシーポリシー

Datsport operates this store and website (the “Services”) to provide you with a curated shopping experience. The Services are powered by Shopify. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, purchase from, or otherwise interact with the Services. If there is any conflict between our Terms of Service and this Privacy Policy regarding personal information, this Privacy Policy controls.

We are based in Australia and handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Where relevant, we also include information for visitors from the EEA/UK (GDPR) and California (CCPA/CPRA).

Contact

If you have questions about this policy, want to exercise a privacy right, or make a complaint:

Email: datsport@solidmechanical.com.au
Mail: Solid Corp Australia Pty Ltd, 11 Somerset Circuit, Lonsdale SA 5160, Australia

Personal Information We Collect or Process

“Personal information” means information that identifies or can reasonably be linked to you. It does not include de-identified or aggregated data. Depending on how you use the Services and where you live, we may collect:

  • Contact details: name, email, phone, billing and shipping addresses.
  • Financial & transaction details: payment card type, payment confirmation, transaction totals and history (payment credentials are processed by our payment providers; we do not store full card numbers).
  • Account information: username, password, preferences, saved addresses.
  • Commerce activity: items viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled.
  • Communications: messages you send us (e.g., support enquiries, fitment photos).
  • Device & usage data: IP address, browser/version, device identifiers, time zone, cookie IDs, pages viewed, referring/exit pages, and interactions with the Services.
  • Inferences drawn from the above to improve or personalise your experience, where permitted by law.

Sources of Personal Information

  • Directly from you (creating an account, checkout, contacting support).
  • Automatically through cookies, pixels, SDKs, and similar technologies when you use the Services.
  • Service providers (e.g., payment gateways, shipping/couriers) as needed to complete your order.
  • Partners/third parties that help operate or market the Services, where lawful.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction. If you believe a child has provided us personal information, contact us to request deletion.

How We Use Your Personal Information

  • Provide, tailor, and improve the Services: process orders and payments, arrange shipping, manage returns/warranty, send order confirmations/invoices, remember preferences, and enhance your experience.
  • Marketing & advertising: send permitted marketing (you can opt out at any time) and show relevant offers on our Services or other sites, including based on your activity, where allowed by law.
  • Security & fraud prevention: authenticate accounts; detect, investigate, and mitigate fraud, illegal, or malicious activity; protect safety and integrity of the Services.
  • Customer support: respond to enquiries, provide fitment guidance, handle complaints.
  • Legal & compliance: meet legal, regulatory, and tax obligations; respond to lawful requests; enforce our terms.

How We Disclose Personal Information

We disclose personal information to trusted third parties for the purposes above:

  • Shopify (store hosting, checkout, analytics) and its ecosystem of apps as needed to operate the Services.
  • Payment processors (secure payment handling), shipping & logistics partners (order delivery and tracking).
  • IT, analytics, and security providers that help us maintain and improve the Services and prevent fraud.
  • Business & marketing partners to deliver permitted advertising and promotions. Partners use information according to their own notices.
  • Affiliates and corporate group entities, and in connection with business transactions (e.g., merger, acquisition) as permitted by law.
  • Legal/compliance: to comply with law, respond to lawful requests, or protect rights, property, and safety.

We do not sell your personal information. Where cookie-based “sharing” for cross-context behavioural advertising may occur, you can opt out as set out in “Cookies & Ads” and via regional controls where available.

Relationship with Shopify

The Services are hosted by Shopify. Information you submit may be transmitted to Shopify and processed in countries outside where you reside to provide and improve the Services. Shopify may also provide enhanced features that use information from your interactions with our store and other merchants. For these activities, Shopify is responsible for its processing and for handling any rights requests relating to that processing. Learn more in the Shopify Privacy Policy and exercise rights via the Shopify Privacy Portal.

Cookies & Ads

We use cookies and similar technologies to operate core store functions (e.g., cart, checkout, security), understand performance (analytics), and—where permitted—deliver more relevant ads. You can manage cookies in your browser settings and, depending on your region, via our consent banner.

Ad choices:

Do Not Track: There is no industry standard for DNT signals; we do not alter our practices in response.

Security & Retention

We use reasonable technical and organisational measures to protect personal information. No system is 100% secure, and data sent over the internet may not be fully secure in transit—please use unique, strong passwords and keep your account safe.

We retain personal information only as long as necessary for the purposes described (including legal, tax, accounting, warranty, and fraud-prevention obligations). We may retain de-identified/aggregated data for analytics.

International Transfers

Our providers (including Shopify) may process information outside Australia. Where required, we take reasonable steps to ensure overseas recipients protect personal information in line with applicable laws. If data is transferred from the EEA/UK, recognised transfer mechanisms (e.g., Standard Contractual Clauses) may be used.

Your Rights & Choices

Australia

  • Access & correction: Contact us to request access to, or correction of, your personal information.
  • Marketing opt-out: Use the unsubscribe link in emails or contact us.
  • Cookie controls: Adjust browser settings or consent banner preferences.

EEA/UK (GDPR)

Where applicable, you may have rights to access, rectify, erase, restrict or object to processing, and data portability. Our lawful bases include consent, contract performance, legal obligations, and legitimate interests (e.g., security, fraud prevention, improving the Services). To exercise rights, contact us or (for Shopify-controlled processing) use the Shopify Privacy Portal. You can lodge a complaint with your local supervisory authority.

California (CCPA/CPRA)

We do not sell personal information. To the extent we “share” data for cross-context behavioural advertising via cookies, you may opt out through our cookie banner and the links above. You may also request access, correction, or deletion by contacting us. We will not discriminate against you for exercising your rights. You may authorise an agent to make requests on your behalf, subject to verification.

Third-Party Websites & Links

The Services may contain links to third-party sites. We are not responsible for their privacy or security practices. Review their policies before providing personal information. Information shared on public or third-party platforms may be viewable by others.

Changes to This Policy

We may update this policy to reflect changes to our practices, technologies, or legal requirements. We will post updates here and revise the “Last updated” date. If changes are material, we will provide additional notice where required.

Complaints

Please contact us first using the details above; we will respond within a reasonable timeframe. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC): oaic.gov.au. For EEA/UK residents, you may contact your local data protection authority.

Last updated: September 17, 2025